Basic AI skills
Start with the tools
Learn the everyday uses of ChatGPT, Claude, Gemini, Perplexity and Copilot, with prompts built around emails, research, documents and admin.
Explore Basic AI Training →The North East has never been short on people who build things and get on with it. What most businesses here have not been shown is how much of the week AI can hand back. That is what we bring.
The North East has a sharper split than most regions and it changes what useful AI training looks like. There is serious manufacturing on Wearside and the Tyne, and process, chemical and energy work across Teesside, where documentation is a safety matter rather than an administrative one. There is a real digital and software cluster in Newcastle and Gateshead. And there is a large, growing public-sector employer base around Durham and Darlington, which brings its own rules about what you are allowed to do with data.
Those three worlds need the same skills taught in different registers, and we do not pretend otherwise. A process engineer on Teesside and a marketing manager in Newcastle both benefit enormously from AI, but not from the same worked example. We ask what your team actually produces, then build the session on that: shift handovers and permit paperwork, or campaign copy and client reporting, or committee papers and freedom-of-information responses.
Your people learn ChatGPT, Claude, Microsoft Copilot and Google Gemini hands-on, in plain English, with no coding and no assumed background. The parts that matter most in this region tend to be the unglamorous ones: summarising long technical documents without losing the bit that matters, and drafting the same information for three different audiences without rewriting it three times.
Safety is covered in every session, and it is not a footnote. For regulated and public-sector teams here, the rules about personal and commercially sensitive data are not advisory. If you want them written into something your staff can actually follow, the one-day AI Policy Workshop leaves you with your own AI acceptable use policy on the day.
You can watch a recorded course any day of the week and most of your team never will. Put a trainer in the room and something changes. Questions get asked. Real tasks get solved. The whole team leaves on the same page.
We deliver in person across Newcastle upon Tyne, Gateshead, Sunderland, Durham, Middlesbrough and Darlington, and out to Stockton-on-Tees, Hartlepool, Hexham, Morpeth and Washington. It is a long trip from Oxfordshire and we make it gladly, because it is the format that works. Travel is included, not surcharged.
Shift handovers, permit documentation, committee papers, client reports, whatever your team actually turns out. Teams in process and public-sector environments are rightly sceptical of generic examples, so we do not use them.
One room, one set of rules, everybody hearing the same caveats. In regulated environments the worst outcome is not slow adoption, it is six people quietly inventing six different personal policies about what they paste where.
One is the skill of using it well. The other is the discipline of using it safely. We teach both, because the risk lives in the gap between them.
Long technical documents summarised properly, reports and updates drafted in minutes, research and admin compressed hard. Taught hands-on, on your own material, so it survives contact with Monday.
Process, energy and public-sector work comes with real obligations about personal and commercially sensitive data. Clear, followable AI guidelines, written up on the day in the AI Policy Workshop.
The three things this region asks us for most often, and what each looks like once a team is properly trained.
Process and energy sites generate enormous documents that a small number of people must read carefully and a larger number need the gist of. Done well, AI summarising is the highest-value skill we teach here. Done carelessly, it drops the one clause that mattered. We teach the version that includes verification, because in this setting that is the whole job.
Manufacturing sites on Wearside and Tyneside lose real time to writing up the same events for different audiences. Teams learn to go from rough notes to a clean handover, an escalation email and a management summary in one pass, with a human reading it before it goes anywhere.
The growth in civil service and public-body employment across the region has brought a lot of people into roles that are mostly structured writing under scrutiny. AI helps enormously with first drafts of briefings, consultation responses and committee papers, provided the rules about what goes into which tool are explicit. We set those out, then help you write them down.
Every one can be delivered in person at your North East office, or live online. Prices exclude VAT.
We help North East businesses, professional services firms, manufacturers, visitor attractions and growing teams move from first prompts to safe, confident adoption. Pick one focused workshop or combine modules into a tailored team programme.
Learn the everyday uses of ChatGPT, Claude, Gemini, Perplexity and Copilot, with prompts built around emails, research, documents and admin.
Explore Basic AI Training →Move beyond one-off prompts with context management, reusable instructions, document analysis, business planning and quality checks.
See the AI Basics Deep Dive →For teams ready to connect tools, automate repeatable work and build more capable processes with Claude Code and agentic AI.
View advanced AI training →Train the team, agree practical boundaries and leave with a written AI acceptable use policy shaped around your business.
See the AI Policy Workshop →Understand generative engine optimisation, build source-worthy content and improve visibility in ChatGPT, Gemini, Claude and Perplexity.
Explore GEO training →Plan, write and improve a credible business website with AI, from positioning and page structure to useful content and conversion.
See website building with AI →Someone in your business pasted a client email into a chatbot last week. Nobody signed anything, nobody agreed it was allowed. Our one-day AI Policy Workshop fixes that. We train your North East team to use AI safely, then write the policy with everyone in the room.
You leave with the finished document. Not a plan to write one.
The straight answers North East businesses ask us most about AI training, cost, tools and using AI safely.
A free 10-minute call first. Tell us what your team does and where AI could save the most time, and we will tailor the day and bring it to your North East office.